• Home
  • FAQs
  • Support
HelloHealth Academy
  • Home
  • FAQs
  • Support

Password

/Account & Memberships /Password

Once you have signed in to Hello Health, you can reset your password from any page.

1. Click on the ‘Profile Settings’ which is a gear icon on the top-right part of the Hello Health screen.

2. This will take you to the ‘My Profile page’. Once on this page, click on ‘Change password’.

3. Change Password screen comes up; you can update your existing password here. Click on ‘Save Changes’ to save the change.

What to do If I forgot my Password?

1. Hello Health’s ‘Sign In’ page has the ‘Forgot Password’ option. Click on it.

2. Provide your email ID registered with Hello Health in the Email field and click on ‘Reset Password’.

3. An OTP will be sent the registered mail ID and registered cell phone number. Provide the OTP received within 90s.

4. Provide the new password in both fields and click on ‘Reset Password’.

5. You will be taken back to the Sign in Page where the message ‘Password Reset Successfully. Please Login’ will pop up, and from here you can now sign in with your new password.

Related Articles

  • How do I reset my password?

    How do I reset my password? Forgetting your password is something that can happen to anyone, ...read more

  • How to share Demographic & Insurance Information with a provider

    When you update your personal or insurance information, you can share it with your provider ...read more

  • Add Family

    How to Add a Family Member Adding a family member is a feature in HelloHealth that ...read more

  • How To Sign Up

    The HelloHealth app allows you to better manage your health through 24/7 access to your ...read more

  • Update Profile & Personal Information

    To update your Hello Health profile, you can do either of the following: Click on ...read more

  • Managing Insurance Information

    How to manage your insurance information on HelloHealth. You can find the Insurance tab on the ...read more

Free, Interactive Billing Training Webinars

Register Here

Categories

  • Account & Memberships 7
  • Appointments 3
  • Search a Doctor 2
  • Health Record 2
  • Documents 1
  • Hello Health Consumer App 1
  • Communication/Messages 1
  • Payments 1

Popular Articles

  • How To Sign Up
  • Add Family
  • FAQs
  • Book an Appointment
  • Communicate with your provider
  • Find a Doctor
  • Update Profile & Personal Information
  • Password
  • Managing Insurance Information
  • HelloHealth Dashboard
Copyright © 2023 HelloHealth Inc. All Rights Reserved.