Category: Account & Memberships

How do I reset my password? Forgetting your password is something that can happen to anyone, HelloHealth makes it easy for you to reset your password so you can continue using your patient portal. Follow these steps to reset your password: Step 1 From the HelloHealth ‘Sign In’ page, click on the ‘Forgot Password?’ option. […]

The HelloHealth app allows you to better manage your health through 24/7 access to your account and its many resources. You can book appointments online, access your health records, communicate with your provider, receive practice updates, request prescription renewals, and more! Signing up for HelloHealth You can sign up for Hello Health using the web […]

To update your Hello Health profile, you can do either of the following: Click on Your profile picture or click on ‘Profile Settings’ under your picture on the top left part of the screen, or; Click on the ‘Profile Settings’ icon on the top right part of the screen. This will take you to the […]

How to manage your insurance information on HelloHealth. You can find the Insurance tab on the ‘My Profile’ page. By default, there will be no insurance information when you sign in for the first time and any other time should you not add that information. How to Add My Insurance Details to Hello Health? Once […]

Once you have signed in to Hello Health, you can reset your password from any page. 1. Click on the ‘Profile Settings’ which is a gear icon on the top-right part of the Hello Health screen. 2. This will take you to the ‘My Profile page’. Once on this page, click on ‘Change password’. 3. […]

When you update your personal or insurance information, you can share it with your provider with a click, and they will have your most up-to-date information. How to share Demographic information There are two ways in which you can share your demographic information with a provider. Each time you update your demographics, a pop-up message […]

How to Add a Family Member Adding a family member is a feature in HelloHealth that allows you to create a new account that is accessible from yours as a family member. Adding a person as a family member allows you to manage and edit their accounts. To add a person as a family member, […]